Billing Terms and Conditions

These Billing Terms and Conditions apply to all purchases made on Zorenas.shop. By placing an order, you agree to the terms outlined below.

1. Accepted Payment Methods

We accept secure payment methods available at checkout, which may include:

  • Major credit and debit cards (Visa, Mastercard, American Express, Discover)
  • Other secure digital payment options displayed at checkout

All payments must be completed in full before an order is processed and shipped.

2. Pricing and Currency

  • All prices are listed in U.S. Dollars (USD)
  • Prices are subject to change at any time without prior notice
  • The price charged will be the price displayed at the time of purchase

3. Order Processing

Once payment is successfully authorized:

  • Your order will be confirmed via email
  • Processing typically takes 1–3 business days
  • Orders will not ship until payment is fully verified

We reserve the right to cancel or refuse any order suspected of fraud or payment issues.

4. Billing Information Accuracy

Customers are responsible for providing accurate billing information, including:

  • Full name
  • Billing address
  • Email address
  • Payment details

Incorrect billing information may result in delays or cancellation of the order.

5. Taxes and Fees

Applicable sales taxes may be included or added at checkout depending on your location and local regulations.

Customers are responsible for any additional charges required by their payment provider or financial institution.

6. Failed or Declined Payments

If a payment is declined or fails:

  • The order will not be processed
  • Customers may be asked to provide an alternative payment method
  • We are not responsible for delays caused by payment issues

7. Fraud Prevention

We reserve the right to:

  • Verify billing information
  • Request additional identity confirmation
  • Cancel orders suspected of fraud or unauthorized activity

8. Refunds and Adjustments

Refunds, when applicable, will be processed according to our Return & Refund Policy.

Refunds are issued to the original payment method only and may take 5–10 business days to appear, depending on your bank or payment provider.

9. Chargebacks

Initiating a chargeback without first contacting our support team may result in order review delays and restriction of future purchases.

We encourage customers to contact us directly to resolve any billing concerns.

10. Contact Information

For any billing questions or concerns, please contact us:

Zorenas
Website: Zorenas.shop
Email: Contact@zorenas.shop
Phone: +1 908-734-4859
Address: 800 H St, Anchorage, AK 99501, United States