Privacy Policy

At Zorenas, accessible from Zorenas.shop, protecting your privacy and personal information is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment information
• Order details

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on the website
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraudulent transactions
• Comply with legal obligations
• Send promotional emails (only if you opt in)

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when necessary to operate our business, including:

• Payment processors
• Shipping carriers
• Website hosting providers
• Fraud prevention services
• Marketing and analytics providers

These third parties are required to protect your information and use it only for authorized purposes.

4. Payment Security

All payments are processed through secure third-party payment providers. We do not store or have direct access to your full payment card information.

Our website uses industry-standard security measures to help protect your personal data.

5. Cookies

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to certain data processing activities
• Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

9. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or your personal information, please contact us:

Zorenas
Website: Zorenas.shop
Email: Contact@zorenas.shop
Phone: +1 908-734-4859
Address: 800 H St, Anchorage, AK 99501, United States